Delete your account

Whimbrel is a travel app that turns forwarded booking confirmations into an organized itinerary. You can ask us to delete your Whimbrel account and its data at any time. This page explains how to make that request and what happens to your data.

How to request deletion

1. If you can sign in, open Settings, scroll to "Delete account," and confirm. This files your deletion request from your signed-in account.
2. If you cannot sign in, submit the form below with the email address on your account.

Once we receive your request, we verify it and permanently delete the account and its data, as described below.

Questions? Email us at [email protected].

What is deleted

Deleting your account permanently removes:

• Your account and profile, including your email address, avatar, and preferences.
• Every trip you own and everything on it: legs, itinerary items, notes, to-dos, packing lists, media, links, expenses, and photos.
• The booking emails you forwarded to Whimbrel, including their attachments.
• Connected inboxes and any tokens for apps or assistants you authorized.
• Your sessions, notifications, and registered devices.

What is kept

• Trips owned by other people that you were invited to are not deleted. You are removed from them, and content you added to someone else's trip may remain on that trip.
• We may retain a limited record of the deletion request itself, and any information we are required to keep to meet legal or accounting obligations.

Retention period

Your data is removed from the live Whimbrel app immediately when the account is deleted. Residual copies in our encrypted backups are purged as those backups expire, within 30 days.